Privacy policy

Who we are

This website is run by Eight at The Bakery, a café, restaurant and B&B on Westmore Green, Tatsfield, Westerham TN16 2AG. You can email us at info@eightmediterranean.com. Our current contact details are always on our Find us page.

What we collect and why

Messages and enquiries. When you send us a message, or ask about a room, a party or a longer stay, we collect your name, email address, phone number if you give it, your message, and the answers you give on the form (such as your dates, the number of guests, the room you would like and your company name). We store this on the website and email it to us so that we can reply. We keep it until we delete it.

Table bookings. When you book a table online, we collect your name, email address, phone number and the booking itself (the day, the time and how many of you are coming). We keep this on the website so that we can manage the booking and send you confirmations. If we connect our Google Calendar, each booking is added to that calendar and you may be sent Google's invitation. If we ever take a deposit or payment for a booking, it goes through Stripe into our own Stripe account: your card details go to Stripe and never to this website.

Who else handles your details

The website is hosted for us in the United Kingdom by British Web Design, who process this information on our behalf, deliver the website's email, and receive its error reports so they can fix faults. An error report can include your IP address and what you typed into a form.

Our forms are checked by Google reCAPTCHA to stop spam. It loads with the page, before any choice about cookies, and lets Google see your IP address and browser.

Our pages show a Google map of where we are. The map is provided by Google, which sees your IP address and may set cookies of its own.

Cookies

The website sets a session cookie and a security cookie, which every visitor needs for the site and its forms to work. The website keeps no visitor statistics of its own. If we switch on Google Analytics or advertising tags (such as Google Ads or the Meta Pixel), a banner will ask you first, and nothing is set until you accept. Your answer is remembered in your browser.

Your rights

Under UK GDPR you can ask us for a copy of the information we hold about you, ask us to correct it or delete it, and object to how we use it. Email us at info@eightmediterranean.com. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may change this policy from time to time. The date at the top shows when it was last updated.